Questions on orders
What is the cost of shipping?
Shipping costs R99 for orders less than R650, and is free for orders over R650.
What forms of payment do you accept?
We accept South African EFT/bank transfers, as well as all major debit and credit cards using PayFast.
When will I receive my order?
It will take 2-5 working days to receive your order depending on when your payment clears, and where you are located. If you're in a rush to receive your order, please use the PayFast payment method.
Do you auto-ship products or offer subscriptions?
NO! We know you will love it and come back and order more on your own, so we do not auto-bill or auto-ship unless you specifically ask us to do so.
How does your refund policy work?
We offer a 90-day unconditional money-back guarantee that will refund you without asking you to return the opened bottle.
IMPORTANT: We reserve the right to ask for returns on orders that contain two or more of the same item. Limit one refund per household. Read more here.
Do you ship internationally?
We do not ship products outside of South Africa.
Questions on Noche Skincare
Where are Noche Skincare products manufactured?
Noche products come directly from Spain and are crafted out of the finest ingredients for the best results possible.
Why should I buy Noche Skincare Products?
When you shop with Noche, you have nothing to lose!
Our entire team takes great pride in the fact that all of our products are cruelty-free and are never tested on animals.
Additionally, you won't find harsh chemicals in any of our products, as they are completely paraben-free. We believe paraben-free ingredients work best to achieve healthy and radiant skin. We want to help you revitalize your beauty instead of masking it!
At Noche Skincare, we truly believe our customers are like our family, which is why we provide the best products along with the best customer experience.
Noche is here for you and will always be thrilled to answer any questions you have, or listen to any feedback!
Are Noche Skincare products only for specific skin complexions?
No, the Noche Skincare products are formulated to be suitable for all different skin complexions.
Is the Caviar Face Cream part of Noche Skincare?
Yes, it is. We have a Vitamin C range and a Caviar range.
What's the difference between the Caviar Cream and the Vitamin C Cream?
The Caviar Cream is a luxurious face cream that intensely moisturizes dry, flaky, and dull skin. It contains ingredients like Caviar, Vitamin E, Glycerin, Collagen Peptides, and Hyaluronic Acid that work together to reduce the appearance of fine lines and wrinkles by supporting collagen production.
The Vitamin C Cream has a lightweight formula that hydrates and brightens the skin. The main ingredients are Ascorbic Acid, Avocado Oil, Sunflower Seed Oil, Carrot Oil, and Bitter Orange Oil. These antioxidants support healthy collagen production to prevent the appearance of aging such as fine lines, wrinkles, and spots for all skin types.
What's the difference between the Noche Vitamin C Serum and the Nuvia Vitamin C Serum?
Noche Vitamin C Serum is oil-based and contains 2% vitamin C while the Nuvia Vitamin C Serum is an aloe-based serum and contains 20% vitamin C.
Ultimately, the choice between these two serums should be based on your skin type, concerns, and your tolerance for vitamin C concentrations.
Noche Vitamin C Serum, with its lower vitamin C concentration and oil-based formulation, may be suitable for individuals with sensitive skin or those who prefer a gentler introduction to vitamin C in their skincare routine.
Nuvia Vitamin C Serum, on the other hand, offers a much higher concentration of vitamin C, and its aloe-based formulation might be more appealing to individuals who prefer lightweight skincare products.
Questions on Vitamin C Cleansing Water
How do I use the Vitamin C Cleansing Water?
• Shake before using.
• Apply to the face with a makeup-up remover pad or a piece of cotton.
• Remove and rinse with water.
Who can use the Vitamin C Cleansing Water?
The Vitamin C Cleansing Water is suitable for all skin types and can be used on normal, dry, oily, and combination skin types.
Questions on Vitamin C Serum
How does Vitamin C benefit my skin?
One reason Vitamin C Skincare is so popular and potent is Vitamin C has many antioxidant properties. These aid in collagen synthesis, which helps to reduce the appearance of aging and wrinkling.
Vitamin C is found in two layers of the skin (dermis and epidermis), but as we live life, the Vitamin C content once found in the skin diminishes. If this vital piece of youthful skin is not replenished, wrinkles and other signs of aging can appear quickly.
Vitamin C can also protect skin from damage by harmful UV rays! Not in the same way sunscreen or SPF does. Instead, Vitamin C can help prevent UV induced damage from free radical cells.
How do I use the Vitamin C Serum?
• Start by cleansing your face with the Noche Vitamin C Cleansing Water.
• Apply a dime-sized amount of serum to the face, neck, and décolletage in an upward, lifting motion.
• Continue to gently massage into the skin until fully absorbed. Finish by applying the Noche Vitamin C Face Cream or Noche Caviar Face Cream.
Can I use the Vitamin C serum in the morning and evening??
Yes, you can use the serum in the morning and evening. The key active ingredients include cold-pressed kiwi seed oil, orange, and lemon oil which contain natural antioxidants that are safe to use in the morning and evening.
Who can use the Vitamin C Serum?
The Vitamin C Serum is suitable for all skin types and can be used on normal, dry, oily, and combination skin types.
Even though the Vitamin C serum is an oil based, it is easily absorbed into the skin, leaving behind no sticky or oily residue.
The serum is safe for sensitive skin as it is paraben-free, hypoallergenic and dermatologist tested.
What is the percentage of Vitamin C is in the serum?
Noche Vitamin C Serum contains 2% of concentrated vitamin c.
There is quite a lot of misconception about how much vitamin c is actually needed for a serum. Some people have stated that they need 20%, but the truth is a real 20% vitamin c serum could prove to be harmful to certain skin types.
Our manufacturers have found a way around this by creating a "solution of vitamin c, within the the formula of our serum".
There is 2% Vitamin C, the rest of the antioxidants come from ascorbic acid from the kiwi seed, oranges and lemons, equivalent to the recommended 20%.
How should I store the Vitamin C Serum?
We recommend storing your serum in a cool, dry place with minimum exposure to sunlight. This will prevent the serum from oxidising.
Questions on Vitamin C Face Cream
How do I use the Vitamin C Face Cream?
• Start by cleansing your face with the Noche Vitamin C Cleansing Water.
• Apply a dime-sized amount of Noche Vitamin C Serum.
• Next, apply an almond-sized amount of cream to dry skin.
• Apply the cream in an upward, lifting motion and continue to gently massage into the skin until fully absorbed.
Who can use the Vitamin C Face Cream?
The Vitamin C Face Cream is suitable for all skin types and can be used on normal, dry, oily, and combination skin types.
Questions on Caviar Face Cream
How does Caviar benefit my skin?
The key to retaining healthy skin is understanding what causes the surface to change, then nurturing it to keep its moisture and nutrients.
Caviar contains all the vitamins and minerals that your skin craves to retain moisture and reduce the lived-in signs of skin evolution.
Sturgeon caviar is the rarest caviar in the world, and it is the perfect ingredient for skin creams. Sturgeon caviar contains Omega-3, Omega-6, Vitamin B12, Vitamin E, Vitamin A, Vitamin B6, Iron Selenium, and Magnesium.
Caviar's ability to age your skin backward is, arguably, its most significant benefit.
How do I use the Caviar Face Cream?
• Start by cleansing your face with the Noche Vitamin C Cleansing Water.
• Apply a dime-sized amount of Noche Vitamin C Serum.
• Next, apply an almond-sized amount of the Caviar Face Cream to cleansed, dry skin.
• Apply the cream in an upward, lifting motion and continue to gently massage into the skin until fully absorbed.
How often can I use the Caviar Face Cream?
The Caviar Cream can be used twice daily.
Who can use the Caviar Face Cream?
The Caviar Face Cream is suitable for all skin types and can be used on normal, dry, oily, and combination skin types.
*Do not use with fish/shellfish allergies. Even topically, caviar could potentially cause a reaction.